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Service center

ECROSKHIM offers after-sales service for your laboratory. We work with our own equipment, as well as with equipment from other manufacturers. We provide technical support at all stages.
Commissioning and staff training
Current repairs
Preventive regular maintenance
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With our help, you can reduce operating costs, which helps to prolong the operation life of your laboratory instruments.

The task of our service center is to ensure the uninterrupted operation of the customer's infrastructure, to organize the rational and competent use of newly acquired and already operated devices and laboratory furniture.

The specialists of the service center, together with the specialists of the sales department, provide consulting services on the selection of equipment for solving complex and non-standard tasks facing your laboratory.

Our service center is:

  • highly qualified specialists;
  • necessary technical equipment;
  • license on performing such work.

Work options:

  • commissioning works on the territory of the customer;
  • online assistance in self-starting of devices;
  • training of laboratory staff in the customer's office or manufacturing plant;
  • online training of laboratory staff;
  • training of laboratory staff on the territory of our service center;
  • ongoing warranty repair of our production equipment on the territory of our service center;
  • ongoing post-warranty service on the territory of our service center;
  • ongoing post-warranty service in the customer's office or manufacturing plant;
  • online consulting services on the choice of equipment;
  • demonstration of equipment operation on the territory of our service center, conducting pilot tests, reporting;
  • assembly and installation of laboratory furniture manufactured by ECROSKHIM.

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